Shipping
All goods sold within NZ are delivered via Aramex Expected delivery time is 2-4 days from time of us processing the order, however deliveries and processing may take longer if delivery falls on a weekend, public holiday or during peak periods.
All goods sold within NZ are delivered via Aramex Expected delivery time is 2-4 days from time of us processing the order, however deliveries and processing may take longer if delivery falls on a weekend, public holiday or during peak periods.
- Rural Delivery
If your delivery is to be sent to a rural address, please ensure you select this option at the checkout. Our courier company automatically detects a rural address at time of processing and if the incorrect shipping method has been selected i.e Standard delivery selected for a Rural address, the goods will not be shipped and there will be delays in processing your order. - Post Office Box
We now accept courier delivery to Post Office boxes. Please ensure that the address is supplied in full. - Free Shipping
We will from time to time offer free shipping.FREE shipping applies to standard NZ tracked courier deliveries only. Additional charges will be charged for rural deliveries or international orders.
- Order to be picked up
We are happy for you to pickup your order directly from us. Please contact us here first.
We will happily fulfill our obligations for faulty products as outlined by the 'Consumer Guarantees Act' of New Zealand.
If the package goes missing after delivery has been made, no replacements or refunds will be given please ensure to note where you would like the package left.
Please note: We are not obligated to accept returns or provide refunds on 'change of mind' cases but are happy to discuss other alternatives on a case by case scenario.
Ordering
When ordering items of clothing or other size specific products, please ensure that you order the correct size. We are happy to exchange goods if the original packing has not been opened and you have a copy of your original purchase receipt. Any freight costs associated with the exchange of goods is solely at the expense of the customer.
Payment, Pricing, Promotions & Gift Cards
Please note: We are not obligated to accept returns or provide refunds on 'change of mind' cases but are happy to discuss other alternatives on a case by case scenario.
Ordering
When ordering items of clothing or other size specific products, please ensure that you order the correct size. We are happy to exchange goods if the original packing has not been opened and you have a copy of your original purchase receipt. Any freight costs associated with the exchange of goods is solely at the expense of the customer.
Payment, Pricing, Promotions & Gift Cards
- All credit card payments are processed through 'Paypal', accepting all major credit cards.
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We can also accept bank transfer payments however, there is generally
a 2-3 day payment clearance period. Goods will be shipped once we
have confirmation of payment to our nominated bank account.
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CacheMe if you Can will from time to
time have special offers and/or promotion on products. We reserve the
right to change or alter our pricing at any time and these changes may
be made without notice.
- Gift cards are valid for a period of 12 months and are not transferable for cash.